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FAQ / Help
Hint:
If you contact us for more help
make sure you give us your information so we can research 
your problem. 

1.  Your Full Name.

2.  Your Subscription I.D. , or User Name & Password if 
yours is a CCbill account.

3.  What billing service did you use, CCbill or Badpuppy?

4.  The email you were using when you made the transaction.

This way we can help you quicker and probably
resolve your problem on the first email question.
If you don't give us this info, it will slow down 
our ability to help you.

 

 Problem # 1.

Keeping up with the times. 

How old is your web browser? When was your last update? Does your web browser support SSL3? What's SSL3? Secure Sockets Layer version 3 is the latest two way encryption layer to make web communication (e.g., TCP) safer for businesses and their customers to financially interact on the world wide web. 
To better protect our clients and customers,CCBill & Kristian Modeling, has upgraded all servers to SSL3 security! If you are using a web browser that is older than this technology you may not be able to use CCBill's systems. Go to your web browser's home page and look for the free download link for the newest version. Netscape 6, AOL 6 and Internet Explorer 6 are SSL 3 enabled (with a possible change to the default settings). 


How do I cancel?

Simple, follow the directions on the Terms of Membership Page for all your "self" cancellation links and Information. We ask that all members cancel their own accounts since we may easily miss your email request to cancel.  The SPAM we get is so great (over 3,000 pieces a day) that  many times it causes us to miss messages meant for our staff members from you, our most valued customer.

You may cancel your account 24 X 7, 365 days a year without having to notify us at all.

terms.htm


Hope that helps.. Thanks.

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